My administrative team had a retreat this past summer where our friend Denise Biggerstaff Coaching led us through the “Working Genius” framework, and the results of the exercise have stuck with me. It has taken me back to Robert Greenleaf’s “Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness.” What we learned, and what Greenleaf discusses in his unit “The Institution as Servant’ is this: “The achievement of such optimal balance [between conceptualization and operation] is hindered by a stubborn fact: whereas conceptualizers generally recognize the need for operators, the reverse is not often the case.” In simple terms, what I see in so many schools, non-profits, and businesses is that there are a lot of dedicated “operators” who accomplish a lot just on the sheer force of their will and work ethic – and some of those organizations lack the visionary or the “idea” person. But even more often, the entity has both conceptualizers and operators, but lack connectors between the two, what the Working Genius identifies as “discerners” and ‘galvanizers.” In those organizations, a lot of good is happening, but is often happening too fast and without curation, and is sometimes not as connected to the broader vision as it could or should be. As such, the organization is successful in some ways, but not reaching its potential. These ideas resonate for me with Jim Collins’ thoughts of getting people into the right seat on the bus, but also making sure you fill all the seats thoughtfully to achieve balance, efficiency, and optimal long-term performance.
Kevin Kunst is an engaging public speaker and published writer with years of experience in teaching, management, consulting and education. He is the Vice President of TRQ Solutions. You can contact him at kevin@trqsolutions.com.